Question1: Your organization has confidential internal content for which only authorized employees are allowed to access Access to this content is managed by using Google Groups Only administrators can create and manage membership You need to provide only the necessary functionality and follow the principle of least privilege What should you do?
Question2: An end user informs you that they are having issues receiving mail from a specific sender that is external to your organization. You believe the issue may be caused by the external entity's SPF record being incorrectly configured. Which troubleshooting step allows you to examine the full message headers for the offending message to determine why the messages are not being delivered?
Question3: Your company (your-company.com) just acquired a new business (new-company.com) that is running their email on-premises. It is close to their peak season, so any major changes need to be postponed. However, you need to ensure that the users at the new business can receive email addressed to them using your- company.com into their on-premises email server. You need to set up an email routing policy to accomplish this.
What steps should you take?
Question4: Four weeks ago. you exported data from Google Vault and emailed the PST export file to your legal admin.
They accidentally deleted the PST file and need it sent again. What steps should you take to re-send the PST file to the legal admin?
Question5: A user does not follow their sign-in pattern and signs In from an unusual location As an admin, what should you do in response to this alert for this user during this investigation?
Question6: As the Workspace Administrator, you have been asked to delete a temporary Google Workspace user account in the marketing department. This user has created Drive documents in My Documents that the marketing manager wants to keep after the user is gone and removed from Workspace. The data should be visible only to the marketing manager. As the Workspace Administrator, what should you do to preserve this user's Drive data?
Question7: The human resources (HR) team needs a centralized place to share key documents with the entire organization while protecting confidential documents and mitigating the risk of losing documents when someone leaves.
These documents must be editable by the HR team members. What is the best way to set this up?
Question8: You are supporting an investigation that is being conducted by your litigation team. The current default retention policy for mail is 180 days, and there are no custom mail retention policies in place. The litigation team has identified a user who is central to the investigation, and they want to investigate the mail data related to this user without the user's awareness.
What two actions should you take? (Choose two.)
Question9: The application development team has come to you requesting that a new, internal, domain-owned Google Workspace app be allowed to access Google Drive APIs. You are currently restricting access to all APIs using approved whitelists, per security policy. You need to grant access for this app.
What should you do?
Question10: Your organization is about to expand by acquiring two companies, both of which are using Google Workspace. The CISO has mandated that strict 'No external content sharing' policies must be in place and followed. How should you securely configure sharing policies to satisfy both the CISO's mandate while allowing external sharing with the newly acquired companies?
Question11: Several users in your organization reported an issue with receiving emails from one particular external sender You want to troubleshoot the issue and determine whether Google received these emails What should you do?
Question12: You are the Workspace administrator for an international organization with Enterprise Plus Workspace licensing. A third of your employees are located in the United States, another third in Europe, and the other third geographically dispersed around the world. European employees are required to have their data stored in Europe. The current OU structure for your organization is organized by business unit, with no attention to user location. How do you configure Workspace for the fastest end user experience while also ensuring that European user data is contained in Europe?
Question13: Your Accounts Payable department is auditing software license contracts companywide and has asked you to provide a report that shows the number of active and suspended users by organization unit, which has been set up to match the Regions and Departments within your company. You need to produce a Google Sheet that shows a count of all active user accounts and suspended user accounts by Org unit.
What should you do?
Question14: Your default Vault retention policy for Gmail is set to 365 days Your legal department has just informed you that emails sent and received by the customer support department are sensitive and must be retained for only
30 days You must enforce this new retention policy in the simplest way What should you do?
Question15: You want to create a list of IP addresses that are approved to send email to your domain. To accomplish this, what section of the Google Workspace Admin console should you update?
Question16: Your company has numerous locations throughout the world. Each of these locations has multiple office managers that field questions from employees through an email alias. Some questions have not been answered by an office manager How can you create a system to assign conversations to different receptionists using Workspace?
Question17: Your company is using Google Workspace Enterprise Plus, and the Human Resources (HR) department is asking for access to Work Insights to analyze adoption of Google Workspace for all company employees. You assigned a custom role with the work Insights permission set as "view data for all teams" to the HR group, but it is reporting an error when accessing the application. What should you do?
Question18: A company wants to distribute iOS devices to only the employees in the Sales OU. They want to be able to do the following on these devices:
* Control password policies.
* Make corporate apps available to the users.
* Remotely wipe the device if it's lost or compromised
What two steps are required before configuring the device policies? (Choose two.)
Question19: As a Workspace Administrator you want to keep an inventory of the computers and mobile devices your company owns in order to track details such as device type and who the device is assigned to. How should you add the devices to the company-owned inventory?
Question20: Your company has sales offices in Madrid, Tokyo, London, and New York. The outbound email for those offices needs to include the sales person's signature and a compliance footer. The compliance footer needs to say "Should you no longer wish to receive emails about this offer, please reply with UNSUBSCRIBE." You are responsible for making sure that users cannot remove the footer.
What should you do?
Question21: You are using Google Cloud Directory Sync to manage users. You performed an initial sync of nearly 1,000 mailing lists to Google Groups with Google Cloud Directory Sync and now are planning to manage groups directly from Google. Over half the groups have been configured with incorrect settings, including who can post, who can join, and which groups can have external members. You need to update groups to be configured correctly.
What should you do?
Question22: You work for an organization that is headquartered in Washington DC You want to reliably send email announcements to all employees in the area and update membership automatically What should you do?
Question23: Several customers have reported receiving fake collection notices from your company. The emails were received from [email protected], which is the valid address used by your accounting department for such matters, but the email audit log does not show the emails in question. You need to stop these emails from being sent.
What two actions should you take? (Choose two.)
Question24: A user has reported that they did not receive an email from one of their normal correspondents. What information do you need to collect from the user to investigate the cause of the issue?
Question25: Recently your organization has had an increase in messages marked as spam You need to quickly and efficiently obtain detailed information regarding each message What should you do?
Question26: Your organization has implemented Single Sign-On (SSO) for the multiple cloud-based services it utilizes.
During authentication, one service indicates that access to the SSO provider cannot be accessed due to invalid information.
What should you do?
Question27: The organization has conducted and completed Security Awareness Training (SAT) for all employees. As part of a new security policy, employees who did not complete the SAT have had their accounts suspended. The CTO has requested to be informed of any accounts that have been re-enabled to ensure no one is in violation of the new security policy.
What should you do?
Question28: Multiple users across the organization are experiencing video degradation in Meet video calls. As an administrator, what steps should you take to start troubleshooting?
Question29: You have configured SSO using a third-party IDP with your Google Workspace domain. An end user has reported that they cannot sign in to Google Workspace after their username was changed in the third-party SSO product. They can sign in to their other internal applications that use SSO. and no other users are experiencing issues signing in. What could be causing the sign-in issue?
Question30: An employee at your organization is resigning They are in charge of organizing and maintaining recurring team events You want to preserve the existing meetings and transfer ownership to the resigning employee's manager What should you do?
Question31: A recent legal investigation requires all emails and Google Drive documents from a specific user to be retrieved. As the administrator, how can you fulfill the legal team's request?
Question32: You have enabled Automatic Room Replacement for your calendar resources, but it is not working for any instances of a conflict booking. What could be the issue?
Question33: A user joined your organization and is reporting that every time they start their computer they are asked to sign in. This behavior differs from what other users within the organization experience. Others are prompted to sign in biweekly. What is the first step you should take to troubleshoot this issue for the individual user?
Question34: Your company moved to Google Workspace last month and wants to install Hangouts Meet Hardware in all of their conference rooms. This will allow employees to walk into a room and use the in-room hardware to easily join their scheduled meeting. A distributed training session is coming up, and the facilitator wants to make remote room joining even easier. Participants in remote rooms should walk into their room and begin receiving the training without having to take any actions to join the session.
How should you accomplish this?
Question35: You are a Workspace Administrator with a mix of Business Starter and Standard Licenses for your users. A Business Starter User in your domain mentions that they are running out of Drive Storage Quota. Without deleting data from Drive, what two actions can you take to alleviate the quota concerns for this user? (Choose two.)
Question36: Your company is using Google Workspace Enterprise Standard. They have 200 meeting rooms defined for the main building and used daily by the 12,000 employees. Users are complaining they have difficulties finding a room available when searching within Google Calendar, even if several rooms are available (no one attending meetings in these rooms at that time). You have been asked to find a solution while minimizing the operational effort and avoiding any new expenses due to budget constraints. What should you do?
Question37: Your organization is planning to remove any dependencies on Active Directory (AD) from all Cloud applications they are using You are currently using Google Cloud Directory Sync (GCDS) with on-premises AD as a source to provision user accounts in Google Workspace. Your organization is also using a software-as-a-service (SaaS) human resources information system (HRIS) that offers integration via CSV export and Open API standard.
Additional requirements for the solution include:
* It should not require a subscription to any additional third-party service.
* The process must be automated from beginning to end.
You are tasked with the design and implementation of a solution to address user provisioning with these requirements.
What solution should you implement?
Question38: Your company has received help desk calls from users about a new interface in Gmail that they had not seen before. They determined that it was a new feature that Google released recently. In the future, you'll need time to review the new features so you can properly train employees before they see changes.
What action should you take?
Question39: Your organization has a data loss prevention (DLP) rule to detect and warn users about external sharing of sensitive files in Google Drive You also want to prevent external users from downloading files with viewer permissions to their local machines What should you do?
Question40: Your organization deployed Google Workspace Enterprise within the last year, with the support of a partner.
The deployment was conducted in three stages: Core IT, Google Guides, and full organization. You have been tasked with developing a targeted ongoing adoption plan for your Google Workspace organization.
What should you do?
Question41: After making a recent migration to Google Workspace, you updated your Google Cloud Directory Sync configuration to synchronize the global address list. Users are now seeing duplicate contacts in their global directory in Google Workspace. You need to resolve this issue.
What should you do?
Question42: You are in charge of automating and configuring Google Cloud Directory Sync for your organization. Within the config manager, how can you proactively prevent applying widespread deletions within your Workspace environment if your company's LDAP undergoes a substantial modification?
Question43: Your organization has offices in Canada Italy and the United States You want to ensure that employees can access corporate Gmail and Drive from these three geographic locations only What should you do?
Question44: Your organization's information security team has asked you to determine and remediate if a user ([email protected]) has shared any sensitive documents outside of your organization. How would you audit access to documents that the user shared inappropriately?
Question45: Your client is a multinational company with a single email domain. The client has compliance requirements and policies that vary by country. You need to configure the environment so that each country has their own administrator and no administrator can manage another country.
What should you do?
Question46: You have implemented a data loss prevention (DLP) policy for a specific finance organizational unit. You want to apply the same security policy to a shared drive owned by the finance department in the most efficient manner. What should you do?
Question47: Your company's compliance officer has requested that you apply a content compliance rule that will reject all external outbound email that has any occurrence of credit card numbers and your company's account number syntax, which is AccNo. You need to configure a content compliance rule to scan email to meet these requirements.
Which combination of attributes will meet this objective?
Question48: Your organization is using Password Sync to sync passwords from Active Directory to Google Workspace. A user changed their network password and cannot log in to Google Workspace with the new password. What steps should you take to troubleshoot this issue?
Question49: Your company has just received a shipment of ten Chromebooks to be deployed across the company, four of which will be used by remote employees. In order to prepare them for use, you need to register them in Google Workspace.
What should you do?
Question50: A user has traveled overseas for an extended trip to meet with several vendors. The user has reported that important draft emails have not been saved in Gmail, which is affecting their productivity. They have been constantly moving between hotels, vendor offices, and airport lounges.
You have been tasked with troubleshooting the issue remotely. Your first priority is diagnosing and preventing this from happening again, and your second priority is recovering the drafts if possible. Due to time zone differences, and the user's busy meeting schedule, you have only been able to arrange a brief Hangouts Meet with the user to gather any required troubleshooting inputs.
What two actions should be taken on this call with the user? (Choose two.)
Question51: Your organization is working on a confidential project with details that cannot be shared through email with anyone outside your organization You want to add controls in Gmail that prevent any mention of the project from being sent by employees Only the CEO and the CFO can send information about the project over email and without a delay What should you do?
Question52: Your CISO is concerned about third party applications becoming compromised and exposing Google Workspace data you have made available to them. How could you provide granular insight into what data third party applications are accessing?
What should you do?
Question53: A user is reporting that after they sign in to Gmail, their labels are not loading and buttons are not responsive.
What action should you take to troubleshoot this issue with the user?
Question54: Your corporate LDAP contains the email addresses of several hundred non-employee business partners. You want to sync these contacts to Google Workspace so they appear in Gmail's address autocomplete for all users in the domain.
What are two options to meet this requirement? (Choose two.)
Question55: The credentials of several individuals within your organization have recently been stolen. Using the Google Workspace login logs, you have determined that in several cases, the stolen credentials have been used in countries other than the ones your organization works in. What else can you do to increase your organization's defense-in-depth strategy?
Question56: You are the administrator for a 30.000-user organization. You have multiple Workspace licensing options available to end users in your domain, according to their work responsibilities. A user may be transitioned to a different license type multiple times in a given year. Your organization has a high turnover rate for employees.
What is the most efficient way to manage your organization's licensing?
Question57: You are configuring a shared drive for the financial department of your organization. The financial team wants to allow members of the shared drive to add. edit, and move documents into the shared drive. It's important that the same users cannot remove or delete files. How can you configure access for these users to match the team's request?
Question58: Your client is a 5,000-employee company with a high turn-over rate that requires them to add and suspend user accounts. When new employees are onboarded, a user object is created in Active Directory. They have determined that manually creating the users in Google Workspace Admin Panel is time-consuming and prone to error. You need to work with the client to identify a method of creating new users that will reduce time and error.
What should you do?
Question59: You are in the middle of migrating email from on-premises Microsoft Exchange to Google Workspace. Users that you have already migrated are complaining of messages from internal users going into spam folders. What should you do to ensure that internal messages do not go into Gmail spam while blocking spoofing attempts?
Question60: You recently started an engagement with an organization that is also using Google Workspace. The engagement will involve highly sensitive data, and the data needs to be protected from being shared with unauthorized parties both internally and externally. You need to ensure that this data is properly secured.
Which configuration should you implement?
Question61: Employees at your organization frequently and mistakenly delete important emails that they receive from your payroll department The employees have to file support tickets for the IT team to find and restore these emails You must provide an automated solution that minimizes IT overhead and prevents these emails from being permanently deleted from their inboxes What should you do?
Question62: Your organization is expected to start using Google Workspace Enterprise Standard in several countries.
During the planning phase, the change management leadership team mandates that meeting rooms near each participant's office location should be suggested when someone creates a Google Calendar event, to simplify the user experience and avoid booking rooms when people would not be able to move easily. What should you do?
Question63: After migrating to Google Workspace, your legal team requests access to search all email and create litigation holds for employees who are involved with active litigation. You need to help the legal team meet this request.
What should you do?
Question64: The compliance team at your organization is conducting a legal investigation into some concerning sales activities of an employee eight months ago The compliance team contacted you for assistance on the situation You set up the default Google Vault retention rules so all data is retained only for one year You must assist the compliance team with the investigation What should you do1?
Question65: Your organization wants more visibility into actions taken by Google staff related to your data for audit and security reasons. They are specifically interested in understanding the actions performed by Google support staff with regard to the support cases you have opened with Google. What should you do to gain more visibility?
Question66: In your organization, users have been provisioned with either Google Workspace Enterprise, Google Workspace Business, or no license, depending on their job duties, and the cost of user licenses is paid out of each division's budget. In order to effectively manage the license disposition, team leaders require the ability to look up the type of license that is currently assigned, along with the last logon date, for their direct reports.
You have been tasked with recommending a solution to the Director of IT, and have gathered the following requirements:
* Team leaders must be able to retrieve this data on their own (i.e., self-service).
* Team leaders are not permitted to have any level of administrative access to the Google Workspace Admin panel.
* Team leaders must only be able to look up data for their direct reports.
* The data must always be current to within 1 week.
* Costs must be mitigated.
What approach should you recommend?
Question67: User A is a Basic License holder. User B is a Business License holder. These two users, along with many additional users, are in the same organizational unit at the same company. When User A attempts to access Drive, they receive the following error: "We are sorry, but you do not have access to Google Docs Editors.
Please contact your Organization Administrator for access." User B is not presented with the same error and accesses the service without issues.
How do you provide access to Drive for User A?
Question68: As the newly hired Admin in charge of Google Workspace, you learn that the organization has been using Google Workspace for months and has configured several security rules for accessing Google Drive. A week after you start your role, users start to complain that they cannot access Google Drive anymore from one satellite office and that they receive an error message that "a company policy is blocking access to this app." The users have no issue with Gmail or Google Calendar. While investigating, you learn that both this office's Internet Service Provider (ISP) and the global IP address when accessing the internet were changed over the weekend. What is the most logical reason for this issue?
Question69: Your company's Google Workspace primary domain is "mycompany.com," and it has acquired a startup that is using another cloud provider with a domain named "mystartup.com." You plan to add all employees from the startup to your Google Workspace domain while preserving their current mail addresses. The startup CEO's email address is [email protected], which also matches your company CEO's email address as [email protected], even though they are different people. Each must keep the usage of their email. In addition, your manager asked to have all existing security policies applied for the new employees without any duplication. What should you do to implement the migration?
Question70: Your organization has a group of users who interact with sensitive information and their accounts contain valuable files You need to protect these users from targeted online attacks What should you do?
Question71: On which two platforms can you push WiFi connection information with Google Workspace? (Choose two.)
Question72: You need to protect your users from untrusted senders sending encrypted attachments via email. You must ensure that these messages are not delivered to users' mailboxes. What step should be taken?
Question73: Your-company.com recently started using Google Workspace. The CIO is happy with the deployment, but received notifications that some employees have issues with consumer Google accounts (conflict accounts).
You want to put a plan in place to address this concern.
What should you do?
Question74: As a Workspace Administrator, you want to keep an inventory of the computers and mobile devices your company owns in order to track details such as device type and who the device is assigned to. How should you add the devices to the company-owned inventory?
Question75: You received this email from the head of marketing:
Hello Workspace Admin:
Next week, a new consultant will be starting on the "massive marketing mailing" project. We want to ensure that they can view contact details of the rest of the marketing team, but they should not have access to view contact details of anyone else here at our company. Is this something that you can help with?
What are two of the steps you need to perform to fulfill this request?
Choose 2 answers
Question76: Users in your organization are routinely complaining that they receive messages containing words of profanity they find inappropriate in a professional setting. As the administrator what steps should you take to prevent the messages from being delivered to users mailboxes?
Question77: When reloading Gmail in Chrome, the web browser returns a 500 Error. As part of the troubleshooting process, Google support asks you to gather logs. How can this be accomplished?
Question78: Your company recently migrated to Google Workspace and wants to deploy a commonly used third-party app to all of finance. Your OU structure in Google Workspace is broken down by department. You need to ensure that the correct users get this app.
What should you do?
Question79: Your organization recently deployed Google Workspace. Your admin team has been very focused on configuring the core services for your environment, which has left you little time to pay attention to other areas. Your security team has just informed you that many users are leveraging unauthorized add-ons, and they are concerned about data exfiltration. The admin team wants you to cut off all add-ons access to Workspace data immediately and block all future add-ons until further notice. However, they approve of users leveraging their Workspace accounts to sign into third-party sites. What should you do?
Question80: Your Security Officer ran the Security Health Check and found the alert that "Installation of mobile applications from unknown sources" was occurring. They have asked you to find a way to prevent that from happening.
Using Mobile Device Management (MDM), you need to configure a policy that will not allow mobile applications to be installed from unknown sources.
What MDM configuration is needed to meet this requirement?
Question81: Your company has a broad, granular IT administration team, and you are in charge of ensuring proper administrative control. One of those teams, the security team, requires access to the Security Investigation Tool. What should you do?
Question82: A user reached out to the IT department about a Google Group that they own: [email protected]. The group is receiving mail, and each message is also delivered directly to the user's Gmail inbox. The user wants to be able to reply to messages directly from Gmail and have them sent on behalf of the group, not their individual account. Currently, their replies come from their individual account. What would you instruct the user to do?
Question83: Your organization wants to grant Google Vault access to an external regulatory authority. In an effort to comply with an investigation, the external group needs the ability to view reports in Google Vault. What should you do?
Question84: Your organization is in the process of deploying Google Drive for desktop so that your users can access Drive files directly from their desktops. For security reasons, you want to restrict Drive for desktop to only company-owned devices. What two steps should you take from the admin panel to restrict Drive for desktop to only company-owned devices?
Choose 2 answers
Question85: As the Workspace Administrator, you have been asked to configure Google Cloud Directory Sync (GCDS) in order to manage Google Group memberships from an internal LDAP server. However, multiple Google Groups must have their memberships managed manually. When you run the GCDS sync, you notice that these manually managed groups are being deleted. What should you do to prevent these groups from being deleted?
Question86: You have configured Secure Transport (TLS) Compliance for all messages coming to and from an external domain. altostrat.com. that your end users communicate with via Gmail. What will your end users experience when messages are delivered to them from altostrat.com without TLS enabled?
Question87: Your organization implemented Single Sign-On (SSO) for the multiple cloud-based services it uses. During authentication, one service indicates that access to the SSO provider is not possible due to invalid information.
What should you do?